Customer Testimonials

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DealerRater May 10, 2020

The people at Sunset Kia are amazing. I have had the pleasure of mostly working with Dean. Any time I call for service, he is polite, courteous, and provides prompt service. He makes sure to check for possible concerns with both my cars, and gives me the best deals. I would recommend Sunset Kia to all my friends and family.

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DealerRater May 9, 2020

Dean was awesome and is always a pleasure to work with. When I call in it is always welcomed with GREAT customer service. I wouldn't take my car anywhere else, they are fast, accurate and affordable 🙂

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DealerRater Apr 30, 2020

Great service 👍. Kendall was very helpful and had good advice. Thinking the worsed and he was spot on. I was very happy. Thank you all.

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DealerRater Apr 21, 2020

Top notch service always. Without an appointment; my car was serviced quickly and washed as well. Love my Outlander and the team that maintains it.

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DealerRater Apr 21, 2020

For four years now, I've been using Sunset Mitsubishi to perform maintenance on my vehicle. It was always a pleasant experience. The work was done quickly and efficiently. I've had no post-service problems. I highly recommend.

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DealerRater Apr 21, 2020

This is our second vehicle purchased and we’ve been coming here for service exclusively since 2016. Our latest 360 degree service, lube/oil/filter and tire rotation went without a hitch even with the social distancing factor. Thank you friendly Julie, Dan The Man and Mr. James for the prompt and thorough work from start to finish!

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DealerRater Apr 20, 2020

Jennifer was the service writer on my visit to Sunset KIA. She was efficient and very personable. Even though the schedule was full, she was able to work me in to get the work done timely. I was extremely pleased with her performance and will not hesitate to return to Sunset KIA for future maintenance issues.

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DealerRater Apr 15, 2020

Dean was great. He took good care of my Car oil change . Very please customer.. Thank you dean! I recommend to all my friends Here

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DealerRater Apr 1, 2020

Got me in and out in a jiffy. Shemi was great, she took good care of my car and got her all clean for me. I’m very happy with Sunset!

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DealerRater Mar 21, 2020

Amazing Service!!!! Simple, relaxing, hassle free, and My salesman Caesar comes in and says hi everytime I come down for an Oil Change (that I get free for life)! Highly suggest asking for him if you’re looking for a knowledgeable sales man that isn’t pushy nor fake! Honestly cares for his customers!

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DealerRater Feb 2, 2020

Great experience! They contacted me prior to my appointment to make sure they had the parts needed for my vehicle before I got there. Flow was good, super quick. Professional and friendly.

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DealerRater Jan 27, 2020

Great experience. Kendall and team did a wonderful job of completing service on time and as estimated. Will be back in the future. Thanks to the team.

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DealerRater Jan 8, 2020

Auburn Valley Great place to have your car serviced. Friendly, and professional. I usually stay. I purchased two cars and have been a member for 10 loyal years

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DealerRater Dec 5, 2019

I can proudly say that the service I received today was very satisfying. I've had service here before and they are very friendly and courteous. My Tech was Dean, thank you Dean

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DealerRater Oct 17, 2019

Had new battery replaced at Firestone. There was an issue they couldn’t fix. So I took it to the dealership they fixed it. But want you to know that Firestone gave the money back that I had to pay the dealership. Auburn Firestone, a very good place to take your car.

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DealerRater Oct 4, 2019

Love this place .love the people and awesome customers service . I will always be there customer . I am very happy customer. Awesome job .Thanks again

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DealerRater Sep 10, 2019

Very quick (40 mins) and pleasant staff. Was exactly what it should be, professional and personable. Thanks. Looks like things are improving. My only issue is the distance I have to travel to get the service (not your fault).

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DealerRater Jul 9, 2019

The sales reps were helpful, pleasant, and made the entire experience of buying a car lovely. I especially appreciated the openness with regards to pricing as it helped me make an informed decision.

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DealerRater Jun 15, 2019

I always have a great experience with Sunset Kia! Respectful, fast and just all around great people. I will always go back to Auburn Kia for service Thank you

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DealerRater Jun 14, 2019

Jennifer took excellence care of us. She is a gem and very friendly. The service of our car was done in less than an hour.

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DealerRater Jun 13, 2019

I recently purchased a new Mitsubishi Outlander. I wasn't planning on buying, but I fell in love with this car. I was treated very well by Ceasar and his team. Our dog also approved. So we are all happy with new SUV.

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DealerRater Jun 13, 2019

My car was fixed and on time with excellent customer service. I will definitely bring my car back to this Kia dealership. Dean was very helpful.

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DealerRater Jun 11, 2019

I went in to get headlights checked. Did a great job on my car and ordered part and was done. It took awhile, but worth the wait. I can see the cars and they can see me.

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DealerRater Jun 7, 2019

We were both impressed with the service and the car we bought. Our salesperson David was amazing and would recommend others to ask for him.

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DealerRater Jun 7, 2019

Perfect. All went good. They said I be finished with the oil change within the hour and I was. 53 minutes! I had just crossed the state and my car really needed a wash and it came back to me beautiful.

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DealerRater Jun 5, 2019

The SERVICE DEPT. And shop are awesome! Friendly, welcoming. Opening doors both car and front desk makes you feel important and valued! Greeted, updated, and everything in the middle! They washed my car and vacuumed the inside out almost like it was included with the oil change. Bravo Fantastic work everyone! From my experience to the experience that was given to other customers that I noticed while I waited. Plus the quoted estimated time was spot on! The only thing is that I was so comfortable I almost feel asleep for a nap! Keep it up!! Refreshing to know customer ...

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DealerRater Jun 2, 2019

Great people to work with. Clean and friendly staff. They even washed the car and cleaned it out. The wait was short and comfortable area

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DealerRater Jun 2, 2019

2012 Kia Hybrid driving on the freeway and heard a loud bang. Message said stop and do not drive. I called the 800 # and they towed my car to Sunset, even though Renton was closer, I prefer Sunset, but the 800 # didn't even ask about the closet dealership service, when I said Sunset. The Sunset Rep Nate, immediately had the problem diagnosed, had ordered the parts and already confirmed that it was covered under warranty. I was given a 2019 Kia for a loaner. I drove the loaner for over a week while we waited for the parts. The damage was over $5000 for ...

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DealerRater Jun 2, 2019

Friendly and prompt service. Washed the car what a nice touch. Aware of recall and handles professionally. Happy with my Kia will buy another when the time comes

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DealerRater Jun 1, 2019

I contacted Sunset after receiving notice there was a party recall on my Kia Soul. I did not but my car there but do the terrible experience I had purchasing my vehicle, I make it a point to stay far away from there. Everyone there was so friendly and Jennifer is the walking embodiment of professionalism & kindness. There were issues with my car off been suspicious of and they were confirmed. She even walked me to the back where the mechanic showed me the issues. Because of the work, she hooked me up with a loaner car so I ...

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DealerRater Jun 1, 2019

The service Department at sunset Kia was awesome they were able to work me in on a very busy Saturday to replace my front brakes. Thank you so much Sunset Kia 👍🏾

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DealerRater May 27, 2019

I like that we I get there they have free wifi, snacks and a tv to watch the office while Im waiting for them to finish up with my car.

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DealerRater Oct 9, 2016

I met with Derrick today at Auburn Valley Kia and he made my life. I don't know how else to say it. He stuck with my budget, knew exactly what I wanted and could afford, and didn't push me or force anything. Today was a miracle because I got my dream car! They are amazing and I would recommend them to anyone! They took my 2002 Focus and I came put with a 2012 Nissan Rogue. I couldn't be happier!!!

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